Our Commitment to You
Commitments to the patients: click on the links below to read our patient commitments.
State of the art technology
We have assembled the most sophisticated high tech endodontic armamentarium for patient care; ultrasonics, high intensity illumination, nickle-titanium instruments, magnifying loupes, digital imaging, and microscopes are used for endodontic surgery and conventional treatment. State of the art technology is utilized to offer your patient the best chance for treatment success.
Microscopes are available in all our offices. They are very useful in bringing special illumination and magnification to the procedure being done. Small areas and parts of the tooth can be magnified from 2 1/2 to 20 times the image viewed by the naked eye. Miniature instruments can be used to work effectively in the most minute spaces which is critical for successful root canal treatment.
All our offices are equipped with digital radiography systems. There are many advantages to the patient and the Doctor.
Radiation exposure is greatly reduced
X-ray images can be viewed instantly
Images are greatly magnified and illuminated helping in difficult diagnosis
The patient can easily view their oral condition
Images can be stored or transferred electronically
Patients costs can be contained
Patient communication and education is enhanced
Experts in retreatments and surgery
Long term healing of original root canal treatment can depend on many factors, original infection, fractures, proper filling of the tooth, timely restoration and the body’s ability to heal completely. If original root canal treatment fails, for whatever reason, it can often be re-treated successfully by an endodontist who may take a different approach to the problem. This approach may be surgical or non-surgical. Endodontic Associate doctors can offer a high level of expertise and complete advanced armamentarium for endodontic retreatment and surgical procedures.
Post Treatment Supervision
All patients who are treated by Endodontic Associates doctors are supervised until their symptoms are gone. The patient is encouraged to stay in communication until their problems are resolved. Periodic x-ray examination of the problem area is recommended at the office of your general dentist or at the specialty office until everything is healed. All patients, who have surgical procedures or who have complex conventional endodontic treatment, are periodically recalled to make sure healing is taking place.
All patients will be well informed. At the examination appointment we will explain the treatment thoroughly, answer all patient questions and alleviate patient apprehension. Each patient will also be given a brochure with information about root canal procedures. Written post-op instructions will be given to each patient after every visit. Patients will always be referred back to their dentist for final restoration of their tooth and continued care.
No wait appointment
We make every effort to see all patients on time. We know the patient’s time is valuable and we make every effort not to keep appointed patients waiting. Each patient has our complete attention during their treatment time. Unscheduled and emergency patients are also worked into our schedule continuously throughout the day.
Extra staff for improved patient care
We employ extra staff to decrease patient waiting and increase patient comfort. This allows the staff to spend more time directly with each patient helping them fill out forms or work through any insurance problems and also help calm their anxieties. All patients are contacted after their first visit to monitor their progress and satisfaction.
Nitrous Oxide is available
Upon request, nitrous oxide sedation is available at all of our offices for highly anxious patients. Its use may not be necessary, but some patients are accustomed to its use during their appointments at their general dentist’s office. When you call for an appointment let the receptionist know that you would like nitrous oxide and if you use it at your general dentist’s office.
Doctors on call
If a patient of record is experiencing problems they may call the office where they were treated, at any hour and obtain the Doctor’s home phone number through a recorded message. We know that when a patient is having trouble it is comforting to know they can find expert help, advice and care at anytime.
For the patients’ protection, the most stringent OSHA sterilization guidelines are followed. All of our doctors and staff wear gloves, masks and goggles. During certain procedures patients are encouraged to also wear protective gear. All handpieces and instruments are heat sterilized for patient safety. Lab monitoring is performed routinely.
Specific endodontist by request
We will make every attempt to accommodate a referring dentist who prefers their patient to be treated by a specific member of our team, or a patient who feels comfortable with a specific Endodontic Associates doctor. We are willing to do whatever it takes to make each patient’s experience comfortable and as worry free as possible.
For patients that have difficulty getting away for dental treatment, upon request, we will try schedule appointments before nine in the morning or after five in the evening.